Customers Give Continuum Health IT High Grades in KLAS First Look Report
JACKSONVILLE, Fla. – Continuum Health IT, an expert provider of healthcare IT consulting and workforce solutions, was recognized with high customer scores for HIT Staffing in the company’s premier KLAS Research First Look Report.
Completed by independent research firm KLAS, the First Look Report provides an unbiased view of performance based on comprehensive surveys conducted with Continuum Health IT customers. These customers included leaders at large hospital systems, academic health systems, clinics, and managed care systems.
According to KLAS Research Analyst Mike Davis, “Continuum Health IT has demonstrated their ability to assign experienced and knowledgeable consultants that fit provider needs for EMR, analytics, and ERP environments. Clients tout the firm’s ability to support knowledge transfer to their staff and to also share risk relative to fees. Continuum Health IT has a deep bench of experts that allows the firm to backfill project staffing when required.”
100% of customers would use Continuum Health IT HIT Staffing again.
100% of customers are highly satisfied (89%) or satisfied (11%) with services.
89% of customers saw outcomes within six months, with 11% seeing results immediately.
Customers gave Continuum Health IT grades of A+ to A- in all four performance indicators.
By working with Continuum Health IT, customers achieved outcomes such as knowledgeable and experienced consultants, available and responsive support, and continual alignment of staffing requests with the organization’s vision.
Driven By Client Success
The KLAS-provided customer feedback is especially meaningful to Continuum Health IT, as the organization is driven by client success. President Jeff Macko explained, “Our outward focus on client satisfaction is based on transparency and cultivating true partnerships by sharing risk, providing the expertise to address gaps in our clients’ existing teams and knowledge base, and allowing for flexibility in contracting rates.”
About Continuum Health IT
Continuum Health IT provides healthcare organizations with technical insights, assistance, and personnel to ensure the best possible outcomes for their business and patients. Through our consulting and staff augmentation services, clients receive expert-level analysts, project managers, and directors with a proven history of getting projects back on track, completed on schedule, and under budget. We merge expert-level and quality resources with speed-to-market through an existing, fully-vetted consultant pool and streamlined executive-level screening process. Learn more at continuumhit.com.
Tell Us About Your Needs
Continuum Health’s IT experts can ensure that your organization has full access to deliver outstanding technology solutions and staffing assistance whenever and wherever you need it. Contact us to schedule a consultation.
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